The Ritz-Carlton Chicago Hotel

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

The Ritz-Carlton Chicago Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

Editorial review:

A five star hotel located within the Water Tower Palace, offers everything one expects from a Ritz: superb service (score tickets for a Oprah show with a few weeks notice from the concierge), gourmet dinning and classically decorated and spacious rooms, some of which offer stunning Mag Mile views.

Verified Reviews:

  • $40 plus per night parking - Bed was extremely comfortable - 2 bathrooms were tiny
  • Bathroom was fabulous with marble floors - Room service was superb - Wonderful comfy robes
  • Attached to the water tower shopping - Comfortable bed - Had a view of the lake - Great sheets
  • There was no coffee-maker - Lobby is spectacular - Rooms were large and luxurious
  • Concierge was excellent - Staff was professional - Breakfast buffet in the dining room is incredible

Overview

Located close to the tower and museums, The Ritz-Carlton Chicago Hotel offers a spa center, an indoor swimming pool and a health club. The hotel was opened in 1977 in a 15-story French building and renovated in 2010.

The property boasts magnificent location minutes away from Millennium train station. The Ritz-Carlton Chicago Hotel is also minutes away from The Magnificent Mile, The Newberry Library and Water Tower Chicago.

The vicinity of lakes as well as quick access to cafés, restaurants and bars set the hotel apart.

Midway airport can be reached in 20 minutes by car from The Ritz-Carlton Chicago Hotel.

Rooms

All 434 modern rooms offer a safe, armchairs, a separate toilet, satellite TV and pay TV along with large bathrooms. Some rooms come with a spectacular view of Chicago's Gold Coast and Lake Michigan. They all have carpet floor and contemporary furniture.

Eat & Drink

Every morning an award-winning traditional English breakfast is served. Guests can order local meals at the popular restaurant. The lively rooftop bar features Wi-Fi and an open fireplace.

A full breakfast is served and charges are applicable. 

Services

The Ritz-Carlton Chicago Hotel provides a business corner, a photocopier and a copier along with concierge service, room service and shopping service.

Relax

The hotel offers reflex massage and steam baths for relaxation and refreshment. A gym and fitness center are among the on-site facilities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 48 per day.

Year renovated:   2010.  Number of floors:   15.  Number of rooms:   434.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • Eco friendly
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/Child services
  • Video games
  • Paid kids club

Leisure facilities

  • Indoor swimming pool
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • Reflex massage

Room view

  • City view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Sitting area
  • Dressing area
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette
  • Refrigerator

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Paid movies/Video
  • Cable/Satellite television
  • DVD player
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 am

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel The Ritz-Carlton Chicago  Hotel Chicago location
Show big map »

Hotel Address:

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

Get directions
City Center
  • Chicago
    1.4 mi
Airports
Train Stations
  • Millenium Station
    1.0 mi
  • Ogilvie Transportation Center
    1.4 mi
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.6 mi
  • Bus stop
    400 ft
Restaurants
  • The Signature Room at the 95th (cuisine: American)
    400 ft
  • Foodlife (cuisine: American, Chinese, Mexican)
    200 ft
Beaches
  • Oak Street Beach
    1900 ft
  • Ohio Street Beach
    3100 ft
Hotel information
  • Check-In:
    from  3 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    15
  • Number of rooms:
    434

Rooms and availability

The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard RoomThe Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
Standard Room
Bed type: King-size bed or Double beds or Double bed
Size: 400 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Elegant room has a sleeping zone, work area and convenient bathroom.

Room facilities
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    Executive Suite
    Bed type: Double bed or 1 Super King-size bed or Twin beds
    Size: 560 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This room with contemporary interior includes a bedroom and a comfy living room. Bathroom has all modern amenities.

    Room facilities
      The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
      Grand Executive Suite
      Bed type: Double bed or 1 Super King-size bed or Twin beds
      Size: 560 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Spacious room includes bedroom and living room.

      Room facilities
        The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite
        Michigan Avenue Suite
        Check Prices
        — Less information+ More information

        Elegant room with large windows comprises a bedroom, a living room and two bathrooms.

        The Ritz-Carlton Chicago (A Four Seasons Hotel) Deluxe Suite
        Deluxe Suite
        Bed type: King-size bed or Twin beds
        Size: 1005 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Large room has a bedroom, a living room with dining area and a modern bathroom.

        Room facilities
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
          Presidential Suite
          Check Prices
          — Less information+ More information

          Luxurious room has a lounge, dining area, powder room and three bathrooms.

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Ambassador Suite
          Ambassador Suite
          Check Prices
          — Less information+ More information

          Charming Suite includes large living room, dining area and full kitchen.

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite
          Grand Michigan Avenue Suite
          Check Prices
          — Less information+ More information

          Elegant room has a bedroom and a living room with sofa and armchairs. Bathroom includes all modern conveniences.

          How to reach hotel

          hotel The Ritz-Carlton Chicago  Hotel Chicago location
          Show big map »

          Hotel Address:

          160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

          Get directions
          City Center
          • Chicago
            1.4 mi
          Airports
          Train Stations
          • Millenium Station
            1.0 mi
          • Ogilvie Transportation Center
            1.4 mi
          Underground stations
          • LaSalle "L" Station (Blue Line)
            1.6 mi
          • Bus stop
            400 ft
          Restaurants
          • The Signature Room at the 95th (cuisine: American)
            400 ft
          • Foodlife (cuisine: American, Chinese, Mexican)
            200 ft
          Beaches
          • Oak Street Beach
            1900 ft
          • Ohio Street Beach
            3100 ft
          Hotel information
          • Check-In:
            from  3 am
          • Check-Out:
            until  12 pm
          • Year renovated:
            2010
          • Number of floors:
            15
          • Number of rooms:
            434

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Shopping areas

          Museums

          Universities, Institutes

          Medical care and Hospitals

          Casinos

          College Campuses

          Local attractions

          • Millennium Park - 1.1 mi
            201 E Randolph St, Chicago
          • Art Institute of Chicago - 1.2 mi
            111 S Michigan Ave, Chicago
          • Daley Bicentennial Plaza - 5200 ft
            337 East Randolph St, Chicago
          • Navy Pier - 1.0 mi
            600 E Grand Ave, Chicago
          • Macy's on State Street - 5200 ft
            111 North State Street, Chicago

          Near the hotel

          • John Hancock Center / Observatory - 500 ft
            875 N Michigan Ave, Chicago
          • Water Tower Place - 400 ft
            835 N. Michigan Avenue, Chicago
          • Fourth Presbyterian Church - 700 ft
            126 East Chestnut St, Chicago
          • Holy Name Cathedral - 1600 ft
            735 North State St, Chicago
          • Broadway Playhouse - 400 ft
            175 E. Chestnut Avenue, Chicago
          • Museum of Contemporary Art - 600 ft
            220 East Chicago Ave., Chicago
          • St. James Cathedral - 1500 ft
            65 East Huron Street, Chicago

          Restaurants nearby

          • The Signature Room at the 95th - 400 ft

            Address: 875 N Michigan Avenue
            Phone: 312-787-9596

            64% likes this, based on 875 reviews
            Cuisine: American
            Price Range: USD 16 - USD 151

          • The Cheesecake Factory - 600 ft

            Address: 875 N Michigan Ave
            Phone: (312) 337-1101

            70% likes this, based on 733 reviews
            Cuisine: American, International, Eclectic
            Price Range: USD 21 - USD 30

          • The Cafe at the Ritz Carlton - 300 ft

            Address: 160 E Pearson St
            Phone: (312) 573-5160

            85% likes this, based on 71 reviews
            Cuisine: American, French
            Price Range: USD 33 - USD 82

          • Foodlife - 200 ft

            Address: 835 N.Michigan Ave.
            Phone: (312) 335-3663

            64% likes this, based on 145 reviews
            Cuisine: American, Chinese, Mexican
            Price Range: USD 3 - USD 22

          • Foodease - 300 ft

            Address: 835 N. Michigan
            Phone: (312) 335-3663

            81% likes this, based on 60 reviews
            Cuisine: American

          Hotel information
          • Check-In:
            from  3 am
          • Check-Out:
            until  12 pm
          • Year renovated:
            2010
          • Number of floors:
            15
          • Number of rooms:
            434
          Hotels nearby
          Omni Chicago Hotel
          4 stars
          0.4 km
          Ivy Hotel Chicago
          4 stars
          0.5 km
          Inn Of Chicago
          3 stars
          0.6 km
          Suite Home Chicago
          3 stars
          0.6 km
          Hotel Felix Chicago
          4 stars
          0.8 km
          Loews Chicago Hotel
          4 stars
          0.9 km

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Reviews

          Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Chicago (A Four Seasons Hotel)

          Average guest rating

          8.2out of 10
          Fabulous
          Based on 67 reviews

          Rating by category:

          Location
          9.8
          Value
          8.4
          Rooms
          8.2
          Service
          8.4

          Individual guest reviews

          • Family with children
            9.2

            Traveling with my (adult) son, I wanted to indulge a little and we went probably for the best place in Chicago. The hotel is perfectly located, it's high class, close to shopping and to animated nightlife. Hotel staff is very friendly and professional.

            When booking the room I have specifically asked for 2 beds in the bedroom. None were available when arriving. With an extra $100 we ended up in a suite with a sofa as a second (uncomfortable) bed.

          • Older travelers
            9.2

            From the front desk, to the concierge,to the housekeeping staff, the service was impeccable. Perfect location.

            Needed a little updating

          • Older travelers
            7.4

            Nice large room with a splendid view and one could open the windows to get real air.Staff all very friendly.

            The decor was dated, a lot of things were worn and a bit shabby, the crockery was crazed. No breakfast buffet and the food was mediocre. It does not measure up to either the Ritz Carlton or Four Seasons reputations.

          • Older travelers
            10.0

            We had a lovely expierence at the Ritz Carlton..the is helpful staff and friendly too...excellent concierge services as well.

            Not one snaffu.. Our best city getaway ever!

          • Older travelers
            8.8

            The view was great for a City Centre hotel

          • Family with children
            10.0

            Great location, excellent service, beautiful lobby.

          • Family with children
            9.2

            Great location. Great hotel. Great front desk help.

            Service was extremely slow at the bar on multiple occassions Curious that this Ritz is not part of the network. We enjoy the Ritz but do so as a frequent traveler.

          • Family with children
            9.2

            Clean room great bed. Restaurant only fair.

            The reataurant was slow. We had a family dinner with 3 kids, arrived on time at 7:30. Still waiting for dinner at 9:00 pm

          • Family with children
            10.0

            All the staff were friendly and very helpful and efficient.

          • Single
            10.0

            The one thing that kept popping back into my mind while staying at the hotel was "this is excellent". And then I realized that if it wasn't, it wouldn't be the Ritz Carlton. So all I have to say, that covers it all: this hotel, with the included spa, is truly excellent!

          • Single
            10.0

            The staff were very helpful and welcoming. My room had a fantastic view of the city and was exceptionally clean. All services/facilities were excellent. Would highly recommend the Ritz Hotel Chicago for a holiday.

          • Couple
            10.0

            We loved everything about the hotel. They upgraded our room at no charge. We came back to the hotel after sight seeing and were surprised with a handwritten card and chocolate covered strawberries. The entire staff was beyond polite and helpful. They made our trip pleasant and memorable. We will hopefully be able to stay here during our next visit.

          • Single
            9.6

            Excellent location & very friendly staff

            Water pressure in the shower everything else was fabulous

          • Older travelers
            8.8

            The professional way we were treated by the staff particularly the check-in staff. The location off Michican Avenue. The clenliness of the hotel and rooms in particular.

          • Couple
            9.2

            Location, friendly staff

            Breakfast is too expensive and poor quality

          How to reach hotel

          hotel The Ritz-Carlton Chicago  Hotel Chicago location
          Show big map »

          Hotel Address:

          160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

          Get directions
          City Center
          • Chicago
            1.4 mi
          Airports
          Train Stations
          • Millenium Station
            1.0 mi
          • Ogilvie Transportation Center
            1.4 mi
          Underground stations
          • LaSalle "L" Station (Blue Line)
            1.6 mi
          • Bus stop
            400 ft
          Restaurants
          • The Signature Room at the 95th (cuisine: American)
            400 ft
          • Foodlife (cuisine: American, Chinese, Mexican)
            200 ft
          Beaches
          • Oak Street Beach
            1900 ft
          • Ohio Street Beach
            3100 ft
          Hotel information
          • Check-In:
            from  3 am
          • Check-Out:
            until  12 pm
          • Year renovated:
            2010
          • Number of floors:
            15
          • Number of rooms:
            434